frequently asked questions

At Pittsburgh Coin, we strive to be one of the most ethical and reputable businesses operating in the world of numismatics not only in the city of Pittsburgh, but around the globe, through our strong devotion to customer satisfaction, trust, and support. See our About Us Page for more info.

Yes, we proudly guarantee the authenticity of all of our coins and banknotes. We source our rarities from coin conventions and coin shows, other reputable dealers, antique stores, flea markets, local banks, as well as our clients. Prior to uploading new rarities to our online store, we carefully examine each item to ensure that they are 100% genuine and not counterfeit.

We create a compiled collage of high-quality digital images of both the obverse and reverse of a coin or banknote, as well as an extra photo or two of a “closeup” if an error or variety is present. Beneath the images of the coin or banknote, we also include a brief description containing the most important specifications associated with the rarity. This service is free of charge and allows our customers to organize their collections more efficiently and effectively, both digitally and physically.

All of our coins are encapsulated and protected inside air-tight plastic coin capsules with inserted foam gaskets that prevent the coin from spinning or sliding within the capsule upon being set into place, while all of our banknotes are shielded and stored inside their own individual clear polypropylene plastic banknote sleeves. This process is carefully conducted directly after the photoing process, ensuring the item's exact condition is maintained as presented upon customer acquisition.

All of our orders are carefully and securely packaged accordingly, ensuring the prevention of any damage to the contents inside during transportation.

We provide our customers with the highest level of security and the least amount of stress with our shipping methods. We always provide an independent tracking number for each order ensuring a successful delivery and limiting the possibility of lost package vexations. We always ship our paid orders out either the same day or the following day, with exceptions in recognition of holidays and weekend restrictions.

Most of our rarities are generally priced around similar items that we have previously sold. However, some are open to offers and negotiations. If there is something specific in our store that grabs your attention, don't hesitate to reach out to us and let us know at sales@pittsburgh-coin.com, or message us on one of our social accounts.

To obtain a respectable appraisal or value assessment, receive accurate coin or banknote grading evaluations, long-term preservation care, become an employee, or more, contact us at services@pittsburgh-coin.com, or message us on one of our social accounts.

On rare occasions, packages can be lost during transit. Do not worry!

If you have recently placed an order with us and have not yet received it in the mail, please reach out to us at support@pittsburgh-coin.com.